Privacy Policy for dynoSupport App

Updated: 2023 April 20

dynoSupport is a product of Star Company Pvt Ltd and a sub-service of dynoHive (www.dynohive.com). This privacy policy outlines how dynoSupport collects, uses, and discloses your information when you use our mobile application for iOS and Android platforms.

Information We Collect

We collect contact information, including email, phone number, and name, to provide you with our services. We also collect information about your use of our app, such as your device type, operating system, and IP address. We also collect precise location information to enable users to set their customer location on Google Maps and access it within our app. This information helps us improve the performance of our app and deliver relevant content and notifications to you.

How We Use Your Information

We use the contact information we collect to send you transactional emails and marketing emails, unless you opt-out of the latter. We use your usage information to improve our app and provide you with personalized content and notifications.

Disclosure of Information

We do not sell your data to third parties. However, we may disclose your information to law enforcement or legal authorities in response to a subpoena, court order, or other legal process. We may also disclose your information to comply with applicable laws, regulations, or industry standards.

Services We Use

We use Google Firebase to provide real-time notifications to our users. You can turn off this feature at any time in the app settings.

Updates to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any updates or changes.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at contact@dynocrm.com.

By using dynoSupport, you agree to the terms and conditions of this privacy policy.